Common questions

Do you take my car?

Never. It stays in your driveway until the day it sells. We're not a dealer, a lot, or a consignment shop โ€” we're the person who does everything about the sale except hold the asset.

Do you hold the money?

Never. The buyer pays through a licensed dealer verification partner; funds are verified before you release the car and paid to you directly. We only ever charge our own fee, to your card, at completion.

Who is actually answering my buyers?

A ValetSold assistant working from your listing's facts and your calendar, with humans reviewing edge cases. Buyer-facing messages disclose that the line is managed and screened โ€” which also happens to terrify scammers. You can approve every message before it sends, or turn on autopilot.

Why do I post the Craigslist/Marketplace listings myself?

Because platforms ban services posting on your behalf, and companies that ignored that have been sued out of existence. We make your posting take ten foolproof minutes: exact steps, copy-paste text, photo order, and our relay contact info so your phone stays quiet.

What if my offer expires? They're only good for 7 days.

Instant offers regenerate in minutes on the Carvana/CarMax sites. Your baseline is the verified offer you upload at intake; refresh it any time before closing if the market moves.

What cars work best?

Anything with a clean title, but the biggest wins are older and higher-mileage cars โ€” instant-offer algorithms punish those hardest, so the private-party gap is largest.

What does it cost if the car doesn't sell?

Nothing. No listing fee, no monthly fee, no cancellation fee. Our fee exists only when your sale beats your instant offer, and it's capped at $1,500.

Where do showings happen?

A public, busy, daylight location โ€” many police stations have designated exchange zones, and we suggest one near you. Never your home. See safe selling.

What about my loan?

Cars with loans need a payoff step at closing; our dealer verification partner handles lien payoff coordination. Tell us at intake and the closing kit adapts.

Which states?

All 50. Payment verification and title transfer work nationwide through our licensed dealer partner. Our step-by-step DMV walkthrough is most detailed for California today; everywhere else we generate the core documents and point you at your state's exact forms.